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Remote Server is unavailable, please check network connection: #3248

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somunslotus1 opened this issue Nov 14, 2024 · 1 comment
Open

Remote Server is unavailable, please check network connection: #3248

somunslotus1 opened this issue Nov 14, 2024 · 1 comment
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type / question Issue type: question

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@somunslotus1
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❓Question

aim version: 3.19.0
when i track metric on my trainning code , it reports "Remote Server is unavailable, please check network connection: received 1011 (internal error) keepalive ping timeout; then sent 1011 (internal error) keepalive ping timeout", how to resolve this:
image
@somunslotus1 somunslotus1 added the type / question Issue type: question label Nov 14, 2024
@mihran113
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Hey @somunslotus1! Can I ask you to upgrade your client and server aim versions to the latest 3.25.1 version?

3.19.0 was the version where we changed the remote server implementation. So there might be compatibility issue between your client and server.

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@mihran113 @somunslotus1