Refoss integration not showing up device Refoss EM06

[rolandarends]

The problem

Refoss EM06 (= 6-channel energy meter) is not coming up in the devices. The integration always results in the message:

wich means "No devices found on the network"

My Home Assistant Green has the ip-address 10.10.10.5/24. The Refoss EM06 has the ip-address 10.10.10.55/24, so that both use the same network. The EM06 is also showing up in the smartphone app, where values are shown up too. This proofs the network connection of the EM06 is working.

Firmware of the EM06 is on version 2.3.8. Hardware version is 2.0.0. So everything is up to date.

The past I already got the device listet in the HA integrations, but I deleted the integration because of not showing up values at some time (properbly after an update). Without success I then tried to reinstall the integration.

I could find out that there seems to be the older configuration (remember it was working in the past) could be the problem.
Be turning on the debug mode I squeezed out the following logfile-entry:

2024-12-12 12:37:18.259 DEBUG (MainThread) [homeassistant.components.websocket_api.http.connection] [281471762263504] Roland Arends from 10.10.10.59 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36): Sending b'[{"id":139,"type":"result","success":true,"result":{"resources":{"component.refoss.config.abort.no_devices_found":"Keine Ger\xc3\xa4te im Netzwerk gefunden","component.refoss.config.abort.single_instance_allowed":"Bereits konfiguriert. Nur eine einzige Konfiguration m\xc3\xb6glich.","component.refoss.config.step.confirm.description":"M\xc3\xb6chtest du mit der Einrichtung beginnen?"}}},{"id":140,"type":"result","success":true,"result":{"resources":{}}},{"id":141,"type":"result","success":true,"result":{"resources":{"component.refoss.title":"Refoss"}}}]'

I tried to find out where the old configuration is located, to delete it, but there is no integration in the devices list and no menu I could click onto. So how could I delete the old configuration and make way for the Refoss integration to initialize the new one?

I already found 2 issues that could be the same and commented one of them a view weeks ago, but nothing happend:
#128884
#131988 <-- this one I commented

So I now try to find a solution using this way...

What version of Home Assistant Core has the issue?

core-2024.12.5

What was the last working version of Home Assistant Core?

have a look at the additional information

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Refoss

Link to integration documentation on our website

https://www.home-assistant.io/integrations/refoss/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-12-12 12:37:18.259 DEBUG (MainThread) [homeassistant.components.websocket_api.http.connection] [281471762263504] Roland Arends from 10.10.10.59 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36): Sending b'[{"id":139,"type":"result","success":true,"result":{"resources":{"component.refoss.config.abort.no_devices_found":"Keine Ger\xc3\xa4te im Netzwerk gefunden","component.refoss.config.abort.single_instance_allowed":"Bereits konfiguriert. Nur eine einzige Konfiguration m\xc3\xb6glich.","component.refoss.config.step.confirm.description":"M\xc3\xb6chtest du mit der Einrichtung beginnen?"}}},{"id":140,"type":"result","success":true,"result":{"resources":{}}},{"id":141,"type":"result","success":true,"result":{"resources":{"component.refoss.title":"Refoss"}}}]'

Additional information

The Refoss EM06 was bought at oktober 31. and installed a view days after. I always keep my HA installation up to date. So it properbly could be the result of a core-update in november or december 2024.

[home-assistant]

Hey there @ashionky, mind taking a look at this issue as it has been labeled with an integration (refoss) you are listed as a code owner for? Thanks!

Code owner commands

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• @home-assistant close Closes the issue.
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