unable to Activating Lens Desktop

[wulingyue-caicai]

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

1. Download and Install this lens desktop
2. Open Lens Desktop
3. Choose activation method: Lens ID
4. Click Activate Button
5. See that it is stuck on "Activating Lens Desktop"

Environment (please complete the following information):

• Lens Version:
  Lens: 2024.11.261604-latest
  Electron: 31.7.5
  Chrome: 126.0.6478.234
  Node: 20.18.0
  © 2024 Mirantis, Inc.
• OS: [e.g. OSX]
  macOS Sonoma
  apple m3
• Installation method (e.g. snap or AppImage in Linux):

Logs:
When you run the application executable from command line you will see some logging output. Please paste them here:

Your logs go here...

Kubeconfig:
Quite often the problems are caused by malformed kubeconfig which the application tries to load. Please share your kubeconfig, remember to remove any secret and sensitive information.

your kubeconfig here

Additional context
Add any other context about the problem here.

[clrothmann]

Hello @wulingyue-caicai,
thank you very much for your feedback! It seems that you might not be using the latest version of our application. In the most recent version, you have the option to use the provided link at this point, which will allow you to re-register in the browser. This should solve being stuck.

Could you please try updating to the latest version, give this a go, and let us know how it works for you?

We greatly appreciate your support and look forward to hearing back from you.