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Magento 2 login inside the checkout with existing customer give console error in Firefox browser #38557

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sheyandckap opened this issue Mar 29, 2024 · 9 comments · May be fixed by #39509
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Area: Cart & Checkout Component: Console Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.4.6 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@sheyandckap
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Preconditions and environment

  • Magento version - 2.4.6
  • Configurations - allow guest checkout from admin
  • Ability to enter email address in the checkout then password field will appear and then submit will give this error inside the Firefox browser console

Steps to reproduce

  1. Navigate to Store front as a guest user
  2. Go to product page from home page or via category page
  3. Add to cart a product
  4. Proceed to checkout via minicart or from the cart page
  5. Enter email address of an existing customer and then add password
  6. Click login button

Expected result

Firefox console without an error

Actual result

Screenshot from 2024-03-29 18-18-20

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Mar 29, 2024

Hi @sheyandckap. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


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m2-assistant bot commented Mar 29, 2024

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.6 Indicates original Magento version for the Issue report. label Mar 29, 2024
@engcom-Bravo
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@magento give me 2.4-develop instance

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Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

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@engcom-Bravo
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Hi @sheyandckap,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

Steps to reproduce

  • Navigate to Store front as a guest user
  • Go to product page from home page or via category page
  • Add to cart a product
  • Proceed to checkout via minicart or from the cart page
  • Enter email address of an existing customer and then add password
  • Click login button
Screenshot 2024-04-01 at 11 26 28

We are getting error in console after clicking login.

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo added Area: Cart & Checkout Component: Console Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. labels Apr 1, 2024
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-11717 is successfully created for this GitHub issue.

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m2-assistant bot commented Apr 1, 2024

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@Mohamed-Asar
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@magento i'm working on this

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Labels
Area: Cart & Checkout Component: Console Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.4.6 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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