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[Bug]:Fresh install, latest version. After install folder does't show up #49942

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4 of 8 tasks
zubanst61 opened this issue Dec 20, 2024 · 3 comments
Open
4 of 8 tasks
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0. Needs triage Pending check for reproducibility or if it fits our roadmap 30-feedback bug needs info

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@zubanst61
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⚠️ This issue respects the following points: ⚠️

Bug description

Fresh install, latest version. After the install teher is an error saying

Steps to reproduce

  1. Fresh install

  2. Go through the installation wizard

  3. Install the recommended apps (no error at the installation) Image

  4. Go through the first run demo

  5. Error saying 'Folder not found' Image

  6. Logging in on the console, and looking dor the data folder with the username, everything is there

  7. Server configuration 2024-12-20.md

Expected behavior

Files folder showing up

Nextcloud Server version

30

Operating system

RHEL/CentOS

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

{"reqId":"Z2V5Q_Ms4tUUI1u9O_e1vQAAAMM","level":2,"time":"2024-12-20T14:03:47+00:00","remoteAddr":"192.168.0.7","user":"--","app":"no app in context","method":"POST","url":"/","message":"Host 192.168.0.35 was not connected to because it violates local access rules","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36","version":"30.0.4.1","data":[]}
{"reqId":"Z2V5Q_Ms4tUUI1u9O_e1vQAAAMM","level":2,"time":"2024-12-20T14:03:47+00:00","remoteAddr":"192.168.0.7","user":"--","app":"no app in context","method":"POST","url":"/","message":"Host 192.168.0.35 was not connected to because it violates local access rules","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36","version":"30.0.4.1","data":[]}
{"reqId":"Z2V5XgvV22EFf6hVxFupkgAAAEA","level":3,"time":"2024-12-20T14:04:39+00:00","remoteAddr":"192.168.0.7","user":"zubanst","app":"PHP","method":"POST","url":"/index.php/settings/apps/enable","message":"Allowed memory size of 134217728 bytes exhausted (tried to allocate 277787104 bytes) at /var/www/html/nextcloud/lib/private/Installer.php#250","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36","version":"30.0.4.1","data":{"app":"PHP"}}
{"reqId":"Z2V5_vMs4tUUI1u9O_e14QAAANA","level":3,"time":"2024-12-20T14:07:24+00:00","remoteAddr":"192.168.0.7","user":"zubanst","app":"internet_connection_check","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Cannot connect to: www.nextcloud.com","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36","version":"30.0.4.1","exception":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://www.nextcloud.com/","Code":0,"Trace":[{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":158,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":110,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":142,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Http/Client/DnsPinMiddleware.php","line":149,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"OC\\Http\\Client\\{closure}","class":"OC\\Http\\Client\\DnsPinMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":66,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":333,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":169,"function":"transfer","class":"GuzzleHttp\\Client","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":189,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/Http/Client/Client.php","line":205,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/var/www/html/nextcloud/apps/settings/lib/SetupChecks/InternetConnectivity.php","line":65,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/apps/settings/lib/SetupChecks/InternetConnectivity.php","line":48,"function":"isSiteReachable","class":"OCA\\Settings\\SetupChecks\\InternetConnectivity","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/SetupCheck/SetupCheckManager.php","line":34,"function":"run","class":"OCA\\Settings\\SetupChecks\\InternetConnectivity","type":"->"},{"file":"/var/www/html/nextcloud/apps/settings/lib/Controller/CheckSetupController.php","line":147,"function":"runAll","class":"OC\\SetupCheck\\SetupCheckManager","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"check","class":"OCA\\Settings\\Controller\\CheckSetupController","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/html/nextcloud/lib/base.php","line":1003,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/html/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":210,"message":"Cannot connect to: www.nextcloud.com","exception":{},"CustomMessage":"Cannot connect to: www.nextcloud.com"}}

Additional info

No response

@zubanst61 zubanst61 added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Dec 20, 2024
@joshtrichards
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A quick look at your logs suggests your environment isn't set up appropriately for Nextcloud:

"Allowed memory size of 134217728 bytes exhausted (tried to allocate 277787104 bytes"

We require 512MB. See:

@zubanst61
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Updated the php requirements, started over a fresh install, same result: home folder created but the the portal says

Image

and

Image

Server data are here 2024-12-21.md

Log nextcloud.log is empty, any configuration cannot be changed. For instance, I tried to change the log level, but it says

Image

So the whole installation is kind of freeze and unusable.

@zubanst61 zubanst61 changed the title [Bug]: [Bug]:Fresh install, latest version. After install folder does't show up Dec 21, 2024
@joshtrichards
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I suggest troubleshooting your situation on the community help forum: https://help.nextcloud.com

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