[Bug]: GenericFileException when uploading files to a shared folder #49970
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0. Needs triage
Pending check for reproducibility or if it fits our roadmap
29-feedback
bug
feature: previews and thumbnails
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Narsskrarc
added
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When did this behavior start? (i.e. right after an upgrade? etc.) Does
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Bug description
When uploading a bunch of pictures to a shared folder, there were a lot of "An unknown error has occurred" errors. In the logs, I see GenericFileExceptions (from App "Index") and corresponding PHP errors ("Failed to open stream: No such file or directory", see below).
Steps to reproduce
Expected behavior
no error should occur
Nextcloud Server version
29
Operating system
Other
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
None
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
{ "system": { "htaccess.RewriteBase": "\/", "memcache.local": "\\OC\\Memcache\\APCu", "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/custom_apps", "url": "\/custom_apps", "writable": true } ], "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "akki", "akki.fin.earth", "192.168.200.9", "creideiki.homelinux.net", "cloud.helmut-bender.de" ], "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "29.0.10.1", "overwrite.cli.url": "https:\/\/cloud.helmut-bender.de", "overwritehost": "cloud.helmut-bender.de", "overwritewebroot": "\/", "overwriteprotocol": "https", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "default_phone_region": "DE", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "maintenance": false, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "PLAIN", "loglevel": 0, "mail_smtpsecure": "tls", "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "password": "***REMOVED SENSITIVE VALUE***", "port": 6379 }, "theme": "", "app_install_overwrite": [ "maps" ], "maintenance_window_start": 23, "upgrade.disable-web": true } }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
{"reqId":"eKhJe8j51sFuomAOD60J","level":3,"time":"2024-12-25T10:26:35+00:00","remoteAddr":"91.89.167.224","user":"hab","app":"index","method":"GET","url":"/index.phpiew?fileId=46219&x=250&y=250","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:133.0) Gecko/20100101 Firefox/133.0","version":"29.0.10.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->","args":[]},{"file":"/var/www/html/lib/public/AppFramework/Http/FileDisplayResponse.php","line":70,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":241,"function":"callback","class":"OCP\\AppFramework\\Http\\FileDisplayResponse","type":"->","args":[{"__class__":"OC\\AppFramework\\Http\\Output"}]},{"file":"/var/www/html/lib/private/Route/Router.php","line":331,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\PreviewController","getPreviewByFileId",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"core.preview.getpreviewbyfileid"}]},{"file":"/var/www/html/lib/base.php","line":1060,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/core/preview"]},{"file":"/var/www/html/index.php","line":49,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/lib/private/Files/Node/File.php","Line":56,"message":"","exception":[],"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"},"id":"676bddf69c419"} {"reqId":"eKhJe8j51sFuomAOD60J","level":3,"time":"2024-12-25T10:26:35+00:00","remoteAddr":"91.89.167.224","user":"hab","app":"PHP","method":"GET","url":"/index.phpiew?fileId=46219&x=250&y=250","message":"file_get_contents(/var/www/html/data/appdata_ocwflvc6mxkf/preview/b/b/f/9/6/d/e/46219/256-256-crop.png): Failed to open stream: No such file or directory at /var/www/html/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:133.0) Gecko/20100101 Firefox/133.0","version":"29.0.10.1","data":{"app":"PHP"},"id":"676bddf69c427"}Additional info
OS: Docker image (nextcloud:29-apache) on QNAP QTS (Linux 5.10.60-qnap x86_64)
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