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We have a web-based Shiny server application that is used to copy files in a virtual machine from Azure.
As a user, after visiting the application, I encounter an error in the UI showing Disconnected from Server with a reload option.
Upon further inspection in the developer tools (Microsoft Edge) on console, I can see the message:
“The application unexpectedly exited. Diagnostic information is private. Please ask your system admin for permission if you need to check the R logs.”
We have a server.R file where I have set the log level to TRACE. However, we are not able to see the root cause, or any information related to the “Disconnected from Server” issue in these logs.
I would appreciate any suggestions on how we should monitor R logs to diagnose this issue. If anyone has faced a similar issue with their Shiny app, your help would be greatly appreciated.
Thanks in advance!
The text was updated successfully, but these errors were encountered:
@jk45019975 I had the same issue, my app run in docker env.
Edit /etc/shiny-server/shiny-server.conf, and add "sanitize_errors false;" , the detail error message will show in brower console. my case is miss a library.
@jk45019975 I had the same issue, my app run in docker env. Edit /etc/shiny-server/shiny-server.conf, and add "sanitize_errors false;" , the detail error message will show in brower console. my case is miss a library.
We have a web-based Shiny server application that is used to copy files in a virtual machine from Azure.
As a user, after visiting the application, I encounter an error in the UI showing Disconnected from Server with a reload option.
Upon further inspection in the developer tools (Microsoft Edge) on console, I can see the message:
“The application unexpectedly exited. Diagnostic information is private. Please ask your system admin for permission if you need to check the R logs.”
We have a server.R file where I have set the log level to TRACE. However, we are not able to see the root cause, or any information related to the “Disconnected from Server” issue in these logs.
I would appreciate any suggestions on how we should monitor R logs to diagnose this issue. If anyone has faced a similar issue with their Shiny app, your help would be greatly appreciated.
Thanks in advance!
The text was updated successfully, but these errors were encountered: